CRM for logistics and delivery companies

Order-and-route CRM with ETA tracking, B2B invoicing, driver commission and KSeF-ready billing across InPost, DPD and DHL.

ETA realtime

B2B invoices

Multi-driver

See packages

Logistics pain points

01Orders scattered across carrier portalsYou ship via InPost, DPD and DHL — and check three different dashboards for delivery status.

02B2B invoicing is a Friday afternoon ritualAggregate the week's shipments per client, calculate fees, raise invoices in Word. Two hours every Friday.

03Driver commissions cause disputesRoutes, fuel allowances, customer-tip splits — calculated in spreadsheets. Drivers don't trust the numbers.

04No visibility on route performanceYou suspect Driver A is slower than Driver B but have no data — just feelings and a backlog of complaints.

Logistics scenarios

01Unified order + ETA dashboardEvery shipment across InPost, DPD, DHL — one view, one ETA, one customer-facing tracking link.

02B2B invoicing automationPer-client weekly aggregations. KSeF-compliant invoice generation. Two hours becomes two clicks.

03Driver commission enginePer-route, per-stop, per-customer-tip. Real-time visibility for the driver. Zero disputes.

04Route performance analyticsPer-driver delivery rate, customer satisfaction, on-time percentage. Data-driven schedule optimisation.

What's included

Core modules

OrdersRoutesDriversInvoicingB2B clientsReports

Integrations

InPostDPDDHLAllegroSAPKSeFeFakturator

ROI for logistics operators

−2hper Friday on invoicingAutomated B2B invoice generation replaces manual aggregation. KSeF-compliant out of the box.

RealtimeETA across all carriersOne customer-facing link covers InPost, DPD, DHL and your in-house drivers.

+15%on-time deliveryRoute analytics + per-driver dashboards drive visible improvements within the first quarter.

Logistics case studies

We're piloting with two regional logistics operators in Poland. Browse our portfolio for adjacent multi-carrier and B2B billing work.

Logistics CRM FAQ

InPost / DPD / DHL integration?

Yes — all three via official APIs. Shipment creation, label printing, status updates — all two-way.

Allegro fulfilment integration?

Yes — Allegro orders flow into the CRM, picked, packed, shipped via your carrier of choice.

SAP integration?

Yes — for enterprise logistics customers. Orders, customers and invoicing flow both ways.

KSeF B2B invoicing?

Yes — KSeF-compliant out of the box. Ready for the 2026 mandate, including bulk invoicing flows.

Driver mobile app?

Yes — driver-facing PWA for route, stops, commission view. Works offline, syncs when back online.

Time to deploy?

5–7 weeks including carrier integrations, SAP/ERP sync and driver training.

Add a voice agent for shipment FAQ?

Pair the CRM with our AI Agent — handle ETA enquiries, delivery rescheduling and B2B account questions 24/7.

Explore AI Agent for logistics

Logistics

Ready to deploy CRM?

Book a 30-minute call. We'll recommend the right package for your business.