CRM für Logistik und Kurierdienste

CRM für Aufträge und Touren mit ETA-Tracking, B2B-Rechnungen, Fahrerprovisionen und E-Rechnung über InPost, DPD und DHL.

ETA realtime

B2B invoices

Multi-driver

Pakete ansehen

Probleme in der Logistik

01Orders scattered across carrier portalsYou ship via InPost, DPD and DHL — and check three different dashboards for delivery status.

02B2B invoicing is a Friday afternoon ritualAggregate the week's shipments per client, calculate fees, raise invoices in Word. Two hours every Friday.

03Driver commissions cause disputesRoutes, fuel allowances, customer-tip splits — calculated in spreadsheets. Drivers don't trust the numbers.

04No visibility on route performanceYou suspect Driver A is slower than Driver B but have no data — just feelings and a backlog of complaints.

Szenarien in der Logistik

01Unified order + ETA dashboardEvery shipment across InPost, DPD, DHL — one view, one ETA, one customer-facing tracking link.

02B2B invoicing automationPer-client weekly aggregations. KSeF-compliant invoice generation. Two hours becomes two clicks.

03Driver commission enginePer-route, per-stop, per-customer-tip. Real-time visibility for the driver. Zero disputes.

04Route performance analyticsPer-driver delivery rate, customer satisfaction, on-time percentage. Data-driven schedule optimisation.

Was enthalten ist

Zentrale Module

OrdersRoutesDriversInvoicingB2B clientsReports

Integrationen

InPostDPDDHLAllegroSAPKSeFeFakturator

ROI für Logistikbetriebe

−2hper Friday on invoicingAutomated B2B invoice generation replaces manual aggregation. KSeF-compliant out of the box.

RealtimeETA across all carriersOne customer-facing link covers InPost, DPD, DHL and your in-house drivers.

+15%on-time deliveryRoute analytics + per-driver dashboards drive visible improvements within the first quarter.

Projekte in der Logistik

Wir pilotieren mit zwei regionalen Logistikbetrieben in Polen. Verwandte Projekte zu mehreren Carriern und B2B-Abrechnung finden Sie im Portfolio.

FAQ CRM für Logistik

InPost / DPD / DHL integration?

Yes — all three via official APIs. Shipment creation, label printing, status updates — all two-way.

Allegro fulfilment integration?

Yes — Allegro orders flow into the CRM, picked, packed, shipped via your carrier of choice.

SAP integration?

Yes — for enterprise logistics customers. Orders, customers and invoicing flow both ways.

KSeF B2B invoicing?

Yes — KSeF-compliant out of the box. Ready for the 2026 mandate, including bulk invoicing flows.

Driver mobile app?

Yes — driver-facing PWA for route, stops, commission view. Works offline, syncs when back online.

Time to deploy?

5–7 weeks including carrier integrations, SAP/ERP sync and driver training.

Voice-Agent für Fragen zu Sendungen?

Verbinden Sie das CRM mit unserem KI-Agenten: Fragen zur Ankunftszeit, Terminverschiebungen und B2B-Anliegen rund um die Uhr.

KI-Agent für Logistik ansehen

Logistik

Bereit für Ihr CRM?

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