CRM pentru logistică și firme de curierat

CRM de comenzi și rute cu urmărirea ETA, facturare B2B, comisioane pentru șoferi și facturare pregătită pentru KSeF prin InPost, DPD și DHL.

ETA realtime

B2B invoices

Multi-driver

Vedeți pachetele

Problemele din logistică

01Orders scattered across carrier portalsYou ship via InPost, DPD and DHL — and check three different dashboards for delivery status.

02B2B invoicing is a Friday afternoon ritualAggregate the week's shipments per client, calculate fees, raise invoices in Word. Two hours every Friday.

03Driver commissions cause disputesRoutes, fuel allowances, customer-tip splits — calculated in spreadsheets. Drivers don't trust the numbers.

04No visibility on route performanceYou suspect Driver A is slower than Driver B but have no data — just feelings and a backlog of complaints.

Scenarii de logistică

01Unified order + ETA dashboardEvery shipment across InPost, DPD, DHL — one view, one ETA, one customer-facing tracking link.

02B2B invoicing automationPer-client weekly aggregations. KSeF-compliant invoice generation. Two hours becomes two clicks.

03Driver commission enginePer-route, per-stop, per-customer-tip. Real-time visibility for the driver. Zero disputes.

04Route performance analyticsPer-driver delivery rate, customer satisfaction, on-time percentage. Data-driven schedule optimisation.

Ce include

Module cheie

OrdersRoutesDriversInvoicingB2B clientsReports

Integrări

InPostDPDDHLAllegroSAPKSeFeFakturator

ROI pentru operatorii de logistică

−2hper Friday on invoicingAutomated B2B invoice generation replaces manual aggregation. KSeF-compliant out of the box.

RealtimeETA across all carriersOne customer-facing link covers InPost, DPD, DHL and your in-house drivers.

+15%on-time deliveryRoute analytics + per-driver dashboards drive visible improvements within the first quarter.

Implementări în logistică

Rulăm pilot cu doi operatori logistici regionali din Polonia. Vedeți în portofoliu lucrări similare multi-carrier și de facturare B2B.

FAQ CRM pentru logistică

InPost / DPD / DHL integration?

Yes — all three via official APIs. Shipment creation, label printing, status updates — all two-way.

Allegro fulfilment integration?

Yes — Allegro orders flow into the CRM, picked, packed, shipped via your carrier of choice.

SAP integration?

Yes — for enterprise logistics customers. Orders, customers and invoicing flow both ways.

KSeF B2B invoicing?

Yes — KSeF-compliant out of the box. Ready for the 2026 mandate, including bulk invoicing flows.

Driver mobile app?

Yes — driver-facing PWA for route, stops, commission view. Works offline, syncs when back online.

Time to deploy?

5–7 weeks including carrier integrations, SAP/ERP sync and driver training.

Adăugați un agent vocal pentru întrebări despre livrări?

Conectați CRM-ul cu AI Agent: întrebări despre ETA, reprogramarea livrărilor și solicitări de la conturile B2B, 24/7.

Vedeți AI Agent pentru logistică

Logistică

Gata să implementați CRM-ul?

Programați o discuție de 30 de minute. Recomandăm pachetul potrivit pentru compania dvs.