AI Agent for financial services and insurance

A KYC / AML-aware voice agent that scores leads, books policy calls, and integrates with BIK, Asseco and Comarch — fully RODO-compliant.

KYC compliant

BIK ready

KSeF native

Financial-services pain points

01Compliance overhead on every callKYC + AML + RODO — every voice interaction needs documented consent and ID verification.

02Lead scoring is manualLead form fills hit your inbox — junior advisors triage by hand, slow and inconsistent.

03Insurance renewal calls driftPolisa renewals at 12-month mark — manual outbound, half the customers are already with a competitor.

04KSeF e-invoicing rolloutPolish e-invoicing mandate — every faktura needs the right structure. Errors = compliance issues.

01Lead scoring + qualificationCaptures income, employment, debt history. BIK pre-check before advisor takes the call.

02Policy renewal outbound60 days before renewal — captures current coverage, offers improved terms. Books advisor call.

03KYC intakeCaptures consent, ID, address. Pushes to your AML provider. Compliant by design.

04Faktura + KSeF flowCaptures invoice details, validates NIP, generates KSeF-compliant faktura.

What it can do

VoiceTextOmnichannel24/7

Tech stack

BIKAssecoComarchKSeFKYC providersSalesforceMicrosoft 365

KYCcompliant by designDocumented consent, encrypted recording, audit log on every PII access.

BIKpre-check readyBIK-grade scoring before advisor takes the call. Saves 15 minutes per lead.

KSeFnative flowFaktura intake compliant with the Polish e-invoicing mandate from day one.

We're piloting with a PL insurance broker and a multi-family-office. Browse the portfolio for adjacent confidential voice work.

How do you handle KYC / AML?

Captures consent + ID via voice, pushes to your KYC provider (Onfido, IDnow, custom). The agent never makes the compliance decision.

BIK integration?

Yes — BIK pre-check before advisor takes the call. Saves 15 min per qualified lead.

Insurance renewal flow?

60 days ahead, outbound — captures current coverage, offers improved terms, books advisor call.

KSeF support?

Yes — faktura intake compliant with the Polish e-invoicing mandate.

Languages?

PL / EN / UA / RU / DE — useful for cross-border high-net-worth.

Setup time?

6–8 weeks including KYC integration, BIK access, RODO sign-off and KSeF flow.

Pair the agent with our CRM — lead pipeline, policy renewals, KYC status, KSeF invoicing, all in one place.

Finance

Book a 30-minute demo. We'll show a live agent and discuss your use case.