CRM for gyms and fitness studios

Membership-first CRM with class booking, peak-time analytics, trainer commission and per-member training-plan tracking.

Memberships +30%

Booksy native

Class booking

Fitness pain points

01Member churn shows up too lateYou see the cancellation, not the warning signs. Three months of declining attendance went unnoticed.

02Class capacity vs. demand mismatchTuesday 6pm fills in 5 minutes, Thursday 11am runs at 30%. No data to redesign the schedule.

03Trainer commissions are guessworkPersonal training, group classes, retail commissions — all calculated in Excel by a busy front desk.

04Personal training plans live offlineTrainers store programmes in Word docs and Excel. Members switching trainers means starting from zero.

01Member 360 with churn-risk scoreAttendance trend, payment history, last interaction. At-risk alerts 60 days before cancellation.

02Class capacity & peak-time analyticsPer-class fill rate, instructor performance, member preferences. Schedule rebuilds based on real data.

03Trainer commission enginePT, group classes, retail, retention bonuses — all auto-calculated. Trainer-facing dashboards.

04Personal training plansProgrammes stored on the member profile. Travels with the member if they switch trainers. History preserved.

Core modules

MembersClassesTrainersPlansCommissionsReports

Integrations

eFitnessPerfect GymVersumStripeGarminBooksy

+30%memberships retainedChurn-risk alerts let you intervene 60 days before cancellation — before the member has decided.

Realtimeclass bookingTwo-way sync with Booksy + your gym's booking tool. Members book where they prefer.

0commission disputesReal-time, transparent commission tracking across PT, classes and retail.

We're piloting with two boutique gyms in Warsaw and Wrocław. Browse our portfolio for adjacent loyalty and commission work.

eFitness / Perfect Gym integration?

Yes — both via official APIs. Members, classes, attendance, payments — all sync two-way.

Booksy class booking?

Yes — class-level availability shown on Booksy, bookings flow back to the CRM.

Multi-club support?

Yes — club-level access controls, group-level reporting, member can move between clubs with full history.

Trainer commission rules?

Yes — fully configurable: per-session rates, group-class flat fees, retail percentages, retention bonuses.

Garmin integration — for what?

Wearable-data sync for elite/PT members who opt in. Trainer sees real workout data, not just attendance.

Setup time?

4–5 weeks including eFitness migration, Booksy sync and trainer training.

Pair the CRM with our AI Agent — outbound win-back to at-risk members, inbound class-booking 24/7.

Fitness

Book a 30-minute call. We'll recommend the right package for your business.