KI-Agent für Kliniken und Zahnarztpraxen

Mehrsprachiger Voice- und Chat-Agent, der Termine vergibt, Rezeptanfragen bearbeitet und sich an eRejestracja sowie Ihr Praxissystem anbindet, vollständig DSGVO-konform.

−50% missed appointments

24/7 booking

4 languages

In Aktion sehen

Probleme im Gesundheitswesen

01Reception is the bottleneckEvery call competes with patients at the desk. Hold times destroy patient satisfaction.

02Missed appointments hurt revenueA no-show in dental or aesthetic medicine = €100–€300 lost per slot.

03Multilingual patient basePolish, Ukrainian, Russian, English speakers — your reception can't cover all four shifts.

04Prescription refills clog the line30%+ of inbound calls are routine repeat-prescription requests.

Szenarien in der Medizin

01Appointment schedulingBooks, reschedules and cancels via phone or WhatsApp. Pushes to eRejestracja, KAMSOFT or Mediporta.

02No-show prevention callsOutbound 24h before appointment to confirm. Reduces no-shows by 40–50%.

03Repeat-prescription intakeCaptures patient ID, medication and pharmacy — routes to physician for one-click eRecepta approval.

04Triage and urgency routingSoft-triage based on symptoms — escalates urgent cases to a human, books routine ones automatically.

Was enthalten ist

Was er kann

VoiceTextOmnichannel24/7

Technologie-Stack

eRejestracjaKAMSOFTMediportaeReceptaZUSP1 platformRODO audit log

ROI für Kliniken

−50%missed appointmentsReminder + confirmation calls 24h ahead recover the slots no-shows used to cost you.

24/7booking availabilityPatients book at 11pm too. Voice and WhatsApp work around your reception's schedule.

4languages livePL / UA / RU / EN out of the box — DE on request.

Projekte im Gesundheitswesen

Wir pilotieren mit einer privaten Zahnarztkette und einer Warschauer Klinik für ästhetische Medizin. Verwandte Voice- und DSGVO-Projekte finden Sie im Portfolio.

FAQ Medizin

Is this RODO / GDPR compliant?

Yes — EU-only hosting, encrypted call recordings, signed DPA. Audit log of every PII access.

Does it work with eRejestracja?

Yes — bookings made via the agent appear in eRejestracja within seconds. Two-way sync.

Can it handle eRecepta refills?

It captures the request and routes structured data to the physician for one-click approval. The agent never issues prescriptions itself.

What if a patient is in distress?

Soft-triage detects keywords. Urgent calls escalate immediately to a human or the on-call number.

Languages — UA and RU patients?

Yes — Ukrainian and Russian alongside Polish and English. Dialect-aware (PL / UA cross-pollination).

How long does a clinic deployment take?

4–6 weeks including EMR integration, RODO sign-off and staff training.

Brauchen Sie auch ein Patienten-CRM?

Verbinden Sie den Voice-Agenten mit einem Klinik-CRM: Patientenhistorie, Termine, Zahlungen und Einwilligungen in einer Ansicht.

CRM für Kliniken ansehen

Medizin

Bereit, den KI-Agenten zu starten?

Vereinbaren Sie eine 30-minütige Demo. Wir zeigen einen laufenden Agenten und besprechen Ihren Anwendungsfall.