AI Agent pentru restaurante și hoteluri

Agent voce și chat 24/7 care preia rezervările, se sincronizează cu POS și OpenTable și reduce no-show-urile în orele de vârf.

−40% no-shows

+25% bookings

<2s response

Problemele din HoReCa

01Phones ring during peak hoursHosts juggle covers, walk-ins and incoming calls — half of reservations go to voicemail at 7pm.

02No-shows kill marginsUp to 30% of bookings vanish without a confirmation call. Empty 4-tops at peak time.

03POS and reservations live in silosSquare / POSbistro covers, OpenTable / Reservio holds the seats — and nobody talks.

04Multi-location chaosThree locations means three phone numbers, three booking flows, and three sets of rules.

01Inbound reservationsBooks, modifies and cancels via phone or WhatsApp. Pushes to OpenTable / Reservio in real time.

02Confirmation + reminder callsPre-shift outbound to confirm tonight's covers. Reduces no-shows by 30–40%.

03Group enquiries and private eventsQualifies group size, date, budget — hands off to the events manager with full context.

04Loyalty + review nudgesAfter-meal SMS asking for a Google Review and capturing repeat-visit interest.

Ce poate face

VoiceTextOmnichannel24/7

Stack tehnologic

OpenTableReservioPOSbistroSquareWhatsAppSMSGoogle Reviews

−40%no-show rateConfirmation calls + reminders bring no-shows down across all locations.

+25%bookings capturedNo more lost calls during the 6–9pm rush — the agent picks up every time.

<2sfirst responseVoice and WhatsApp answer instantly, in any of 4 languages.

Momentan rulăm pilot cu două rețele de restaurante din Varșovia. Vedeți portofoliul pentru agenți vocali în domenii apropiate.

Does the agent integrate with our POS?

Yes — Square, POSbistro, Lightspeed and most major POS systems via REST APIs. Custom POS — usually 1–2 weeks of glue work.

What if a guest wants to speak to a human?

Built-in escalation. The agent transfers warm with full context (table size, time, dietary notes) to a host on shift.

Can it handle Polish, Ukrainian and English?

Yes — by default PL / EN / UA / RU. Tourist-heavy spots usually add DE and FR.

How does it sync with OpenTable?

Real-time two-way sync. Bookings made via the agent appear in your OpenTable dashboard within seconds.

What about cancellations and modifications?

The agent handles them end-to-end. Voice or WhatsApp, with confirmation in the channel of the original booking.

How do you protect guest data?

GDPR-compliant. Hosted in EU. Phone recordings auto-purged after 30 days unless you need them for training.

Conectați agentul cu CRM-ul nostru: clienți serviți, rată de no-show și venit per locație într-un singur dashboard.

HoReCa

Programați un demo de 30 de minute. Arătăm un agent care funcționează și discutăm cazul dvs.