CRM pentru dealeri și service-uri

CRM cu istoricul vehiculului, sincronizare DMS, pipeline de leasing, alerte pentru anvelope sezoniere și gestiunea flotei clientului.

DMS dealer
Seasonal alerts
+30% service
Vedeți pachetele

Problemele din automotive

01Customer history split sales / serviceSales has the buyer, service has the car, and after 3 years they're strangers. Loyalty programmes break.
02Leasing pipeline lives in OutlookLeasing leads, finance approvals and contract signings tracked in inboxes. No conversion visibility.
03Seasonal tyre changeover is reactiveYou wait for customers to call. Half forget. Fleet customers are especially bad.
04B2B fleet has no viewMid-sized companies with 10+ cars: nobody at the dealer knows the renewal calendar or service schedule.

Scenarii automotive

01Customer + vehicle 360One profile linking buyer, drivers, every car they've owned, every service event, every leasing contract.
02Leasing pipelineLead → finance approval → contract → delivery, with stages and conversion analytics. B2B and consumer.
03Seasonal tyre alertsAuto-trigger campaigns 6 weeks before changeover. Per-customer mileage and tyre history.
04Fleet management viewB2B customer = 1 account, N vehicles. Renewal calendar, service schedule, contract values.

Ce include

Module cheie

CustomersVehiclesLeasingServiceFleetMarketing

Integrări

AutoCRMIdocOtoMotoDMS dealerKSeFeFakturator

ROI pentru dealeri

+30%service department revenueProactive seasonal alerts and recall campaigns drive utilisation across the service bay.
Autotyre & service alertsPer-customer cadence based on mileage and history. No more waiting for the customer to remember.
DMSnative dealer syncExisting DMS becomes the source of truth, the CRM adds the customer-relationship layer.

Implementări în automotive

Rulăm pilot cu doi dealeri multi-brand din centrul Poloniei. Vedeți în portofoliu lucrări similare pe flote și vânzări B2B.

FAQ CRM pentru automotive

DMS integration?

Yes — major Polish dealer DMS systems. Two-way sync of inventory, customer and service-history data.

OtoMoto listing sync?

Yes — listings posted from the CRM, leads from OtoMoto contact forms land in the sales pipeline.

Multi-brand dealer support?

Yes — brand-level access controls, group-level rollups for franchise groups with multiple OEMs.

Leasing pipeline analytics?

Yes — per-stage conversion, per-financier approval rate, time-in-stage analytics. B2B and consumer separately.

Fleet account model?

Yes — one B2B customer with N vehicles, N drivers, contract calendar, scheduled-service plan.

KSeF for B2B fleet invoicing?

Yes — KSeF integration for B2B fleet contracts and service invoices. Ready for the 2026 mandate.

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Automotive

Gata să implementați CRM-ul?

Programați o discuție de 30 de minute. Recomandăm pachetul potrivit pentru compania dvs.